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MindHubMindHub

MENA's #1 marketing marketplace. Verified agencies, freelancers, and creators with escrow-protected payments.

info@mindhubapp.co Cairo, Egypt
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Payments

Understanding the 10% platform commission

فهم عمولة المنصة 10%

What we charge

MindHub takes a flat 10% commission on every paid contract — applied once per project, not per milestone. There are no hidden fees, no monthly minimums, and no per-message charges.

Who pays it

The commission is deducted from the provider's earnings. Clients pay the listed price (plus payment processing if applicable) — they never see a separate fee.

What the 10% funds

Escrow protection (held funds are insured), 24/5 live dispute mediation, KYC verification via Didit, payment gateway costs, customer support, and ongoing product development.

Why a flat rate

Many marketplaces use tiered fees (20% then 10% then 5%) that confuse providers and discourage long-term clients. A flat 10% is simpler and rewards repeat business equally.

Pro plan reduction

Pro plan subscribers pay only 7% commission instead of 10%. For high-volume providers this often pays for the subscription within the first contract of the month.

When commission is refunded

On full refunds (voluntary or via dispute), the commission is also refunded to the buyer. On partial refunds, commission is recalculated proportionally.

العمولة

يأخذ MindHub 10% ثابتة على كل عقد مدفوع — مرة واحدة، لا لكل مرحلة. لا توجد رسوم خفية ولا حد أدنى شهري.

من يدفع؟

تُخصم العمولة من أرباح المقدم. العميل يدفع السعر المعلن فقط.

ماذا تموّل الـ 10%؟

حماية الـ escrow، ووساطة النزاعات 24/5، وتوثيق Didit، ورسوم بوابات الدفع، والدعم، وتطوير المنتج.

لماذا نسبة ثابتة؟

كثير من المنصات تستخدم نسباً متدرّجة محيّرة. الـ 10% الثابتة أبسط وتكافئ العمل المتكرر بالتساوي.

تخفيض باقة Pro

مشتركو Pro يدفعون 7% بدل 10%. للمقدمين الكبار، يغطي الفرق الاشتراك من أول عقد في الشهر.

متى ترجع العمولة

في الاسترداد الكامل، ترجع العمولة للعميل. في الاسترداد الجزئي، تُحسب بالتناسب.

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