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Policies

Acceptable Use Policy

What is and isn't allowed on MindHub.

Last updated: 2026-04-152 min read

On this page

trust@mindhubapp.co
§ 01

Introduction

This Acceptable Use Policy (AUP) defines what is and isn't allowed on MindHub. The goal: keep the platform safe for everyone — clients, providers, and visitors.

Any violation may result in immediate account suspension, forfeiture of held balances, and referral to authorities when criminally actionable.

§ 02

Prohibited Content

You may not post or send:

  • Sexually explicit, pornographic, or minor-exploitation material.
  • Content promoting violence, hate, terrorism, or racial/religious/gender discrimination.
  • Personal information about others without consent (doxxing).
  • Content infringing intellectual property (copyright, trademark, patent).
  • Malware, phishing links, deceptive URLs, or harmful scripts.
  • Drugs, controlled substances, weapons, or anything illegal in your operating jurisdiction.
§ 03

Prohibited Behavior

  • Harassment, threats, or verbal abuse of any user.
  • Circumventing escrow or soliciting off-platform payment after a match.
  • Operating multiple accounts to evade plan limits or bans.
  • Posting fake reviews, review trading, or search-result manipulation.
  • Scraping or bot-crawling the platform without written permission.
  • Attempting to breach accounts or infrastructure.
§ 04

Off-Platform Payment

You may not solicit or accept payment outside MindHub after making contact with a client through the platform. This protects both parties (escrow + dispute resolution + tax invoices) and keeps the platform sustainable.

Any attempt to redirect a client to external payment will result in account suspension and forfeiture of held balances.

§ 05

AI Usage

  • You may not pass fully AI-generated work as human-crafted without disclosure.
  • When using AI as an assist, disclose it clearly in your proposal.
  • You may not use AI to generate harmful, deceptive, or deepfake content.
§ 06

Enforcement

We monitor the platform automatically (scanners + moderators) and manually on reports. Enforcement escalates: warning → content hidden → temporary suspension → permanent ban.

To report a violation, use the Report button on the message/profile, or email trust@mindhubapp.co.

Got a question?

Our legal team replies within 48 business hours.

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