Introduction
This Acceptable Use Policy (AUP) defines what is and isn't allowed on MindHub. The goal: keep the platform safe for everyone — clients, providers, and visitors.
Any violation may result in immediate account suspension, forfeiture of held balances, and referral to authorities when criminally actionable.
Prohibited Content
You may not post or send:
- Sexually explicit, pornographic, or minor-exploitation material.
- Content promoting violence, hate, terrorism, or racial/religious/gender discrimination.
- Personal information about others without consent (doxxing).
- Content infringing intellectual property (copyright, trademark, patent).
- Malware, phishing links, deceptive URLs, or harmful scripts.
- Drugs, controlled substances, weapons, or anything illegal in your operating jurisdiction.
Prohibited Behavior
- Harassment, threats, or verbal abuse of any user.
- Circumventing escrow or soliciting off-platform payment after a match.
- Operating multiple accounts to evade plan limits or bans.
- Posting fake reviews, review trading, or search-result manipulation.
- Scraping or bot-crawling the platform without written permission.
- Attempting to breach accounts or infrastructure.
Off-Platform Payment
You may not solicit or accept payment outside MindHub after making contact with a client through the platform. This protects both parties (escrow + dispute resolution + tax invoices) and keeps the platform sustainable.
Any attempt to redirect a client to external payment will result in account suspension and forfeiture of held balances.
AI Usage
- You may not pass fully AI-generated work as human-crafted without disclosure.
- When using AI as an assist, disclose it clearly in your proposal.
- You may not use AI to generate harmful, deceptive, or deepfake content.
Enforcement
We monitor the platform automatically (scanners + moderators) and manually on reports. Enforcement escalates: warning → content hidden → temporary suspension → permanent ban.
To report a violation, use the Report button on the message/profile, or email trust@mindhubapp.co.