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MENA's #1 marketing marketplace. Verified agencies, freelancers, and creators with escrow-protected payments.

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how-it-works

How escrow protects your marketing budget

May 20, 20264 min readMindHub Team

When you fund an escrow on MindHub, your money is locked with the platform until you approve the delivery. Here is exactly how the flow works.

Hiring online used to mean choosing between two bad options:

  • Pay up front and pray the work shows up
  • Pay on delivery and watch the provider walk away mid-project

MindHub's escrow flow gives you a third option that protects both sides.

The flow in 5 steps

  1. Post a brief or accept a proposal. You agree on scope and amount with the freelancer or agency.
  2. Fund the escrow. You pay MindHub via wallet or card. The funds are locked — neither you nor the provider can touch them.
  3. Provider works. Because the money is locked and visible to them, they start without worrying about chasing payment.
  4. You approve delivery. Money releases to the provider's wallet, minus a 10% platform commission.
  5. Either side can open a dispute. Admin reviews evidence and decides: release, refund, or split.

Why this works

  • Providers know the money exists before they start
  • Buyers don't pay until they see the work
  • Disputes get decided by humans, not auto-rules

What protects buyers further

  • Every provider passes KYC before they can withdraw
  • Reviews are tied to completed contracts only — no fake feedback
  • 48-hour cooldown after a rejected KYC submission

Try it: post your first brief at [mindhubapp.co/post-brief](/post-brief).